Shipping Policy

Shipping Policy

All orders are shipped within 1-7 business days of purchase. Once your order has shipped you will receive a tracking number via email. This is true except in the case of custom orders, in which shipping time will be discussed within the invoice for the order.

Shipping times vary depending on the area you are shipping to, but within Canada packages are generally delivered within 5-7 business days. Vancouver Island is generally 1-3 business days.

We do not deliver to PO Boxes.

We ship internationally! Shipping rates will be reflected at checkout. 

Local customers can also choose our Curbside Shipping rate, to pick up their order directly from the studio.

Flat rate shipping is available to the majority of Canada, with some exceptions. If your area does not qualify for flat rate shipping, you will see Canada Post rates instead. 

Tracking:

For items Valued over $75, tracking will be provided. Once tracking information is available to the customer, it is their responsibility to track the package. It is up to the customer to ensure they are home to receive the package, or make arrangements with the delivery company. It is not the responsibility of Wish and Willow Contemporary Art and Wares.

Lost or Stolen Packages:

Wish and Willow Contemporary Art and Wares is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry and where applicable, Wish and Willow Contemporary Art and Wares will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.